Tag: customer service
Editorial: Let’s talk about Universal’s customer service
August 5, 2015 - After months of deliberation, I’ve come to the following conclusion: Universal’s customer service has declined.
Make no mistake; I say...
(028) Inside Universal Podcast – May 2, 2015
May 8, 2015 - In this episode, Jonathan Green, Christopher Tillman, Chris Lord and Jon Fu discuss Universal's customer service, Springfield, Fast & Furious...
Universal Increases Emphasis on Guest Experience
June 20, 2014 - When you ask someone to rate how much they enjoyed their day at a theme park, usually the first thing...
